Terms & Conditions

Please read these conditions before using this website. When you use this website, you signify your agreement to be bound by these conditions.

Chic Shoes are referred to as "Us" or "We". Visitors to this website are referred to as "You" or "Your".

This site is owned and operated by Chic Shoes. Our registered address is Chic Shoes, PO Box 928A, Kingston Upon Thames, Surrey KT1 9QG. All rights in this web site are owned by us. We grant You a limited licence to access and make personal use of this web site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us. This licence does not include any resale or commercial use of this web site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without our express written consent.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Our website as long as the link does not portray Us, Our products or services in a false, misleading, derogatory, or otherwise offensive matter.

We will endeavour to make sure that availability of Our website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will do our best to limit the frequency and duration of any such suspension or restriction.

A contract is formed when (and not before) we receive settlement of your credit/debit card payment. Your payment details are handled on a secure server using the highest available levels of encryption. Whilst Our system of a secure server and encryption offers a excellent level of security for your peace of mind, we acknowledge that it is impossible for any website to be completely safe from attacks of a fraudulent nature.

When You place an order to purchase a product We will send You an e-mail confirming receipt of Your order and containing the details of Your order including transaction and order reference numbers. Your order represents an offer to Us to purchase a product which is accepted by Us when We process payment for your order. When We accept Your order, We will send a Despatch Confirmation E-mail. If You given us an incorrect email address, Your confirmation and despatch email will fail. However as long as payment has been processed successfully, this will not affect Your order. Failure by Us to send a receipt confirmation email or despatch confirmation email in no way will invalidate Your offer or Our acceptance of your offer. We reserve the right to make changes to Our website including prices, products and terms and conditions without prior notice. We cannot be held responsible for typographical errors on this site, including but not limited to those regarding price. We will take the utmost care to ensure that the information shown on this website is as accurate as possible. No pictures, illustrations or descriptions or any other information submitted or contained in this web site or other advertising matter shall be deemed to form part of the contract but are for general information and guidance only.

All payments are taken in British Pounds. We cannot be responsible for any charges levied by Your card issuer for currency conversion or any other reason. Full and valid addresses & postcodes are required for every order. We will not send any orders without a valid address and/or postcode. If You provide an incorrect address and/or postcode, We cannot accept any responsibility for a failure of an order to arrive. Ordered goods will normally be dispatched within 21 days, of your order being accepted, unless otherwise notified to you by us. However, time for delivery shall not be of the essence and we not be liable for any delay in delivery. We cannot be responsible for any import restrictions or duties on sales outside the United Kingdom. Please check before You place an order if You think these may apply.

If any ordered goods are not readily available to Us, We reserve the right to withdraw Our acceptance of Your order for such goods and to refund in full any payment You have made for them. For the avoidance of doubt other goods ordered by You will be dispatched in the normal way.

We warrant that, at the time of delivery, the ordered goods will, subject as hereinafter provided, correspond with the description on this web site, will be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described on our web site and those dispatched to.

We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which You accepted when You placed Your order.

The contract formed by Our acceptance of Your order shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English Courts.